About Alora

Starting over is easier with someone who knows the way

Welcome to your new life in the United States. We are a concierge service dedicated to helping Brazilian families settle into their new home with comfort, safety and ease, with local expertise in Dallas–Fort Worth and support in three languages. We take care of every detail so that you and your family can move through this transition lightly, from the arrival to everyday life.

Alessandra Mauser, founder of Alora Relocation & Concierge

Alessandra Mauser

Founder, Alora Relocation & Concierge

Our story

Alora's story was born from the experience of someone who lived the challenge of moving to the United States firsthand. Alessandra Mauser is Brazilian, has lived in the United States for 22 years and raised her two children in Dallas–Fort Worth. She knows every obstacle of this journey up close: the paperwork that never seems to end, the language barrier at the least expected moments, and those small everyday questions nobody warns you about before the flight.

It was from that lived experience, and from the wish to make the path lighter for other families, that Alora Relocation & Concierge was born. Here in Dallas–Fort Worth, Alessandra turns her own experience into practical, human and trilingual support for those who arrive full of dreams and need a friendly hand to start out calmly and well organised.

Would you rather talk to Alessandra directly?

Mission, vision and values

Mission

To make an international move more human, more practical and more welcoming for Brazilians starting over in the United States, removing the adjustment curve with trilingual support and local expertise.

Vision

To be the reference concierge for Brazilian families in Dallas–Fort Worth, recognised for excellence, discretion and genuine care in every detail of the new journey.

Values

Trust, transparency, empathy, commitment to family and respect for culture. We treat every client the way we treat our own family.

Shall we talk?

The first conversation carries no obligation. It is simply about finding out whether we are the right fit for your family.