Frequently asked questions
The questions we hear most
Cannot find your question? Get in touch — we answer in English or Portuguese.
Which areas do you serve?
We cover the entire Dallas–Fort Worth metroplex and North Texas, including Plano, Frisco, McKinney, Irving, Allen, Little Elm and Arlington.
Do you handle my visa or immigration case?
No. Alora is not a law firm and does not provide immigration legal advice. We handle the everyday documentation that comes after your status is already in order: Social Security, driver's licence, vehicle registration, school enrolment and service accounts. For visas and petitions we can refer you to trusted immigration attorneys.
How far in advance should I contact you?
Two to three months before departure is ideal — enough time to research neighbourhoods, secure a school place and sign a lease without rushing. That said, we also help families who are already in Texas and feeling lost after arriving.
How does the housing search work if I have no US credit history?
This is the most common worry, and it is solvable. Without American credit history, most property managers accept alternatives such as a larger deposit, international proof of income, an employer letter or a guarantor. We know which communities work this way and prepare your file before submitting an application.
Do you help choose my children's school?
Yes, and it is one of the most important steps. In Texas the public school your child can attend is determined by your home address. That is why we research schools and housing together, never separately, and explain the differences between public, charter and private options.
Do you work with people relocating alone?
Yes. Professionals moving on their own, students and couples without children are all supported, with the service adjusted to what each situation actually requires.
What languages do you work in?
We work in English and Portuguese, from the first message through to the end of your settling-in period.
How much does it cost?
Support is always built around your situation, because no two moves are the same: a family with school-age children needs something different from a couple arriving for work. That is why we start with a free, no-obligation scoping call to understand where you are. After that call you receive a personalised proposal, with clear scope and pricing, before you commit to anything.